Now Hiring - Financial Services Sales Support Associate in Brookfield, WI

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a phenomenal Sales Support Specialist do?

As a phenomenal Sales Support Specialist, you will enjoy a team dynamic as well as working through requests on their own while multi-tasking. This position is the cornerstone for getting leads to the sales team in the quickest yet most accurate way possible. It requires an individual with excellent time management, focus on detail, and the ability to coordinate and complete multiple priorities in an expedient manner while being personable. We need an on the fly problem solver as we quickly process phone calls and email requests. You will learn how to analyze competitor processing statements which will employ your math skills and Excel knowledge. This is a great steppingstone into the credit card processing industry with growth for yourself possible within a Fortune 500 company.

Are you interested in encouraging happy customers with an ability to efficiently and quickly assist the customer while making accurate decisions? If so, this is the role for you!

To be successful in this role, we need you to:

• Have a strong sense of urgency
• Possess a fanatical attention to detail
• We need you to have a high level of autonomy, initiative, collaboration, creativity, resourcefulness, reliability and diplomacy
• Have a strong goal orientation and desire to continuously learn and improve your skills and knowledge
• Have the ability to effectively communicate and engage customers via phone and email.

Basic qualifications for consideration:

• 2+ years’ experience in a Customer Service role
• Experience in MS Office: Excel, Word and Outlook.
• High School Diploma or Equivalent

Preferred qualifications for consideration:

• Proficient at mathematics
• Great interpersonal communication, comfortable talking with all levels of management, friendly and outgoing personality with a customer service approach.
• Salesforce CRM experience is a plus

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.